I grew up in Texas, like in most of the South, people in Texas greet each other warmly and a smile is always in place. During a typical run through a grocery store, I would get smiled at by strangers, smiled at and chatted up by the check-out clerk, and smiled at by the bag boy or girl who carried my purchases to the car. In Texas, no one lacks for a smile. They may hate your guts, but they will still smile at you.
Now I live in New York. Smiling at strangers is verboten. If a check out clerk tries to engage me in conversation, I get suspicious. If a stranger on the street smiles at me, I have learned to look the other way. The Northeast does not believe in a culture of smiling.
This leaves me stuck between two cultures, and it sometimes gets me in trouble, especially in professional situations. My natural Texan inclination is to smile. This works to my advantage when people experience me as warm and friendly. However, it works to my disadvantage when the person I am interacting with interprets my smile to mean that I am simply a sweet person whom they do not have to take too seriously. I smile in tough negotiations, and I smile when disagreeing with someone. Circumstances in which others, particularly New Yorkers, will most definitely NOT be smiling.
I have given serious consideration to trying to unlearn my smiling habit. But then I came across this saying in The Ethics of Our Fathers, a Jewish book of wisdom, “Receive every person with a cheerful countenance,” (Pirkei Avot 1:15) and it struck me that there is deep wisdom in smiling. To really smile at someone you must look them in the face. Doing so helps you see them as a fellow human being, someone who is like yourself, with their own thoughts, feelings and reactions. By smiling at someone you create a connection at a very human level which can span deep divides. One smile can heal a lot of hurt.
I decided that this is a person I want to be, a person who smiles and connects to others. My smile is no longer just an ingrained habit, but a conscious choice. I like reaching out to others with a cheerful countenance. I like the kinds of relationships this leads me into. I can disagree with someone and smile at them at the same time, communicating that we can be in relationship while standing on different sides of an issue. In our highly fractured all or nothing culture, there is great power in smiling and communicating that message. Consciously smile at someone and see what follows. Your smile holds great power.